Terms & Conditions

These terms apply when you purchase an engagement from Executive Resume Corp or use executiveresumecorp.com. Please read them before you buy. Paying for an engagement means you accept them.

1. Who we are and how to reach us

Executive Resume Corp ("ERC," "we," or "us") is a Delaware corporation. We work by email. Questions, requests, and notices go to info@executiveresumecorp.com, and that is also how we will contact you.

2. What we provide

We write executive career materials: resumes, biographies, LinkedIn content, board materials, and related guides. What is included in your engagement is whatever the Services page, a private offer page, or your written proposal described at the time you paid. If those differ, the proposal governs.

3. Payment

Engagements are paid in full, in US dollars, through Stripe before work begins. We never see or store your card details. Sales tax is added where the law requires it. We do not offer installment plans, and there are no late fees because there is nothing to pay later.

4. Refunds

You may cancel for a full refund within 7 days of payment if you have not yet returned your questionnaire. Email us and we will refund the card you paid with. Once you have returned the questionnaire, we have started work on your behalf; once the first draft is delivered, the fee is earned and is not refundable. If something has gone wrong with your engagement, write to us. We would rather fix it than argue about it.

5. How an engagement runs, and when it ends

Work begins when we have your completed questionnaire and your existing materials. We send drafts, you respond, and we revise until you approve. There is no fixed number of rounds. Revisions stay within the scope you purchased: the same documents, the same target direction. A new target role, a second version for a different audience, or an additional document is a new engagement and we will quote it separately.

An engagement closes when you approve the final files. It also closes if we do not hear from you for 45 days after sending a draft or asking you a question; at that point the most recent files we sent are the final deliverables. If you come back within 90 days of that close, we will reopen the engagement once at no charge.

6. What we need from you

We write from the information you give us and we rely on it. You confirm that your career history, results, credentials, and any figures you provide are accurate and are yours to share. We do not verify employment history and we will not invent achievements or metrics; where a number is missing, we ask you for it. You agree to review drafts and respond within a reasonable time so the engagement can move.

We never log into your LinkedIn or any other account. LinkedIn content is delivered as a document for you to enter yourself.

7. Confidentiality

We do not disclose that you are a client. We do not share your materials, your correspondence, or the fact of your search with anyone outside the work on your engagement, except where the law requires it. We do not use your documents as samples or in our marketing without your written consent. Our Privacy Policy explains how we handle personal information.

8. Ownership

When we deliver your final documents, you own them. Use them however your career requires. We keep our templates, formats, methods, and the content of our guides, and you agree not to resell or redistribute those or to use the documents we write for someone other than you.

9. No guarantee of outcomes

Strong materials improve your position; they do not control what a recruiter, hiring committee, or board decides. We do not promise interviews, offers, compensation, or board appointments, and we do not provide placement, introductions, or recruiting services.

10. Limits on liability

Our total liability for anything arising from an engagement or from this website is limited to the amount you paid us. We are not liable for indirect or consequential losses, including lost opportunities or income. You are responsible for any claim that arises from information you gave us that was inaccurate or was not yours to use. Services and deliverables are provided as described in section 2 and without other warranties.

11. Disputes and governing law

If there is a problem, email us first and we will try to resolve it directly. These terms are governed by the laws of the State of Florida. Any dispute that cannot be resolved by discussion will be heard exclusively in the state or federal courts located in Broward County, Florida, and you and we each consent to that jurisdiction. Either of us may instead bring a qualifying claim in small claims court there.

12. The rest

You must be at least 18 to purchase an engagement. You agree that we may send notices, drafts, and deliverables by email. We may update these terms; the version posted on the date you paid governs your engagement, and later versions apply to later purchases. If any part of these terms cannot be enforced, the rest still applies. These terms, together with the service description you purchased under, are the whole agreement between us.

Using this website

Site content is ours. You may read it and share links to it. You may not copy it for a competing service, scrape it, or use it to send unsolicited messages. We may restrict access to the site to protect it or the people who use it.